At Mon Courrier de France, we care about your security and the protection of your data. Discover our Privacy Policy. 

Contents Privacy Policy

1. DEFINITIONS Privacy Policy

In our Privacy Policy, the following terms have the definitions set out below. 

“Client”: Any natural or legal person using the Services offered by the Service Provider via the Site.


“Recipient”: Any natural or legal person designated by the Customer to receive the Parcel.


“Responsible for processing”: the company LABAL SAS, publisher of the Site.


“User(s)”: any Internet user connecting to the Site, accessing one or more pages of the Site.


“Service”: Putting the Customer in touch with Carriers carried out via the Service Provider's Site.


“Site”: This website located at the url address “www.www.moncourrierdefrance.com”.


With its confidentiality policy, the company LABAL SAS, publisher of the site www.moncourrierdefrance.com, undertakes to maintain the strictest secrecy and not to disclose to a third party, directly or indirectly, either the existence or the characteristics of the information provided by the Users of the Site, with the exception of the processing envisaged by the this privacy policy.

Their confidentiality will be partially or totally lifted in the following cases:

→ they entered the public domain prior to their disclosure by the user, or after it by the User or a third party;

 with the express, written and prior authorization of the User;

 on the injunction of a legal or regulatory provision or within the framework of a legal, administrative or arbitration procedure.

By using the Site, the User consents and accepts the use of his personal data by the Data Controller, in accordance with this privacy policy.



As part of its activity, the Data Controller is required to process information concerning Users, some of which is likely to identify them (hereinafter referred to as "Personal Data").


The processing of this data is carried out in accordance with the provisions of Regulation (EU) of the European Parliament and of the Council of April 27, 2016 (hereinafter referred to as "GDPR") and French law n ° 78-17 of January 6, 1978 (" Data Protection Act").


The processing of this data is based on the User's consent, in accordance with Article 6 §1 of the GDPR.


The Personal Data collected by the Data Controller are as follows

  1. Information communicated directly by the User who wishes to create an account or place an order:

surname, first names, title, postal address, e-mail address and telephone number of the User and, where applicable, of the Recipient. As such, the User declares and guarantees that the Recipient consents to the processing of his data;

 username and encrypted password allowing identification on the Site if the User chooses to create an account,

 any other information voluntarily provided on the Site or through communications between the User and the Data Controller.

  1. b) Information collected automatically (cookies):

 IP address and identifiers of the computer equipment,

 operating system used by the terminal,

 type and version of the navigation software used,

 date and time of connection to the Site,

 browsing data on the Site, content viewed.

 browsing data on the Site, content viewed.


The processing of the User's personal data by the Data Controller makes it possible to operate, provide and improve the Services offered to the User.

The User expressly consents to the processing of his data for all of the following purposes:

 account management and User authentication;

 the processing of Customer orders and their payment;

 the request for customer opinions;

 sending newsletters;

 delivery of the Package(s);

 audience statistics and measurements;

 fraud prevention.

The Recipient's personal data are only used for the strict purposes of providing the Service.


The data collected is mainly intended for processing by the Data Controller (internal services) as well as the following subcontractors:

 The hosting provider.

 The transport provider chosen by the Customer when ordering.

 The payment provider.

The data collected automatically is accessible to Google Analytics acting as a processor of the Data Controller, for statistical purposes.

Details of the processing of this data by the service providers are available at the following links:

→ Google: https://policies.google.com/privacy

Host: Kinsta

If necessary, the Data Controller may communicate the data collected to comply with legal, regulatory, judicial or administrative obligations.


The data is kept for the time necessary to meet the aforementioned purposes, without the retention period exceeding two (2) years from the last interaction with the Site. The Data Controller takes reasonable measures to ensure their confidentiality.

However, the Data Controller may keep certain data longer if necessary in order to comply with legal, regulatory, judicial or administrative obligations.


In accordance with the Data Protection Act and the GDPR, the User has the right:

→ access, rectification, updating and deletion of information concerning him;

→ opposition to the processing of personal data concerning him for legitimate reasons, without reasons and without charge, to this data being used for commercial prospecting purposes;

→ questioning the controller of the data concerning him;

→ definition of directives relating to the fate of his personal data after his death;

→ portability of data from one automated system to another, without the Data Controller being able to prevent it;

→ of information by notification in the event of a security breach and illicit access to its information

→ to withdraw consent at any time to data processing;

→ to lodge a complaint with a supervisory authority in the event of a violation by the Data Controller of these rights.

The user can exercise these rights described below by contacting the Data Controller:

→ by email to the electronic address: contact@moncourrierdefrance.com; Or

→ by post to the postal address: LABAL SAS, 149 avenue du Maine, 75014, Paris (must enclose a copy of an identity document with the request).

The Data Controller has the Site hosted by a specialized service provider (X) whose information is contained in the Legal Notice.


4.1. DEFINITION Privacy policy

A cookie (or "tracer") is a small computer file, deposited and read during the consultation of a website. The term cookie covers, for example, http cookies, flash cookies, the result of the fingerprint calculation, invisible pixels or any other identifier generated by software or an operating system, for example.


Google Analytics uses cookies on the Site in order to analyze the use made of the Site by Users, to compile Site activity reports and to provide other services relating to Site activity.


The user can decide, at any time, to accept or refuse all or part of the cookies.

However, the refusal of all or part of the cookies could prevent the user from accessing certain functionalities of the Site.

If necessary, the Data Controller cannot be held responsible for the consequences linked to the degraded functioning of the Site resulting from the impossibility for the Data Controller to save or consult the cookies necessary for its operation.

The User can:

→ accept cookies: all cookies are accepted (default)

→ only accept cookies from the site visited: cookies from third parties, from a domain outside the one visited, are refused;

 never accept cookies: all cookies are refused.

To manage his cookies, the User must refer to the relevant sections of his Internet browser.

→ Microsoft Internet Explorer

→ Microsoft Edge

→ Apple Safari

→ Google Chrome

→ Mozilla Firefox

→ Opera

“Do not track” option

The User can configure his browser so that it sends a code indicating to websites that he does not wish to be tracked (“Do not track” option).

 Microsoft Internet Explorer

→ Microsoft Edge

 Apple Safari

→ Google Chrome

→ Mozilla Firefox

→ Opera

Audience measurement cookies and analytical cookies

Analytical cookies, such as those placed on the Site, make it possible to obtain anonymous traffic statistics in order to optimize the Site and detect any malfunctions.

If the User does not want the Site to save cookies in his browser for audience measurement purposes, he can click on the following links to find additional information:

 Google Analytics cookies

→ AT Internet cookies

→ Amplitude cookies

→ Charbeat cookies

→ Weborama cookie

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